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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marky Marxx

June 28, 2026

5  out of  5
rating by Marky Marxx
"State farm is the best. Great service great people very nice. They always get on the claims quickly. The contractors they recommend are excellent. I left them for another company Not long Ago, and it only took me three months to go back to state farm, they gave me the best price and they do the best job. Mark M.
One of the few five stars I have rated."
We responded:
"Thank you for your awesome review Mark. We’re happy you had a good a good experience with Sue Crowe State Farm Team and our Claims Team! Thank you again!"
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Manka Fube

June 25, 2026

5  out of  5
rating by Manka Fube
"Sue Crowe State Farm is great. They respond in a timely manner, always ready to assist & their auto insurance rates are moderate."
We responded:
"Thank you, Manka, for your feedback! We're glad to hear that our timely responses and moderate auto insurance rates have met your expectations. If you need any further assistance, feel free to reach out."
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Davina Baker

June 20, 2026

5  out of  5
rating by Davina Baker
"Awsome staff!! Dana was excellent, always there when I needed her. I was with them for many years. I got a new truck and unfortunately their price was way too high. I hated to leave but just couldn't pay what they quoted me for. As far as customer service goes Dana was 5 stars and I will recommend her. I can't say enough about the excellent customer service."
We responded:
"Thank you, Davina, for your kind words about our team and especially Dana. We're sorry to hear that our pricing didn't work out for your new truck, but we truly appreciate your years with us and your recommendation. If there's anything we can assist with in the future, please don't hesitate to reach out."
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Squishy Graves

June 16, 2026

5  out of  5
rating by Squishy Graves
"Getting insured can usually feel overwhelming, but Dana made the entire process completely seamless and stress-free. She took the time to explain all my options clearly, answered every single question I had, and made sure I got the exact coverage I needed without feeling rushed. Dana is professional, patient, and truly cares about her clients. If you want a top-tier experience with State Farm, ask for Dana! Thank you so much for your amazing help!"
We responded:
"Thank you so much for your awesome review!! Dana works hard to meet customers expectations!! We look forward to working with you! Welcome to Sue Crowe State Farm Agency "
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Sharon Kennedy

June 16, 2026

5  out of  5
rating by Sharon Kennedy
"Very helpful!"
We responded:
"Thank you, Sharon, for your feedback! We're glad to hear that you found our service helpful. If you have any more questions or need further assistance, feel free to reach out."
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Cassie B

June 16, 2026

5  out of  5
rating by Cassie B
"Got me full coverage on my vehicle for half the price I was paying for PLPD through another company"
We responded:
"Thank you, Cassie, for sharing your experience! It's great to hear that we could help you secure full coverage for your vehicle at a more affordable rate. If you have any more questions or need further assistance, feel free to reach out."
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Fatima

June 8, 2026

1  out of  5
rating by Fatima
"I called for an auto quote, I paid for the full policy, the documents were issued with my incorrect information and I refused to sign and asked for the corrected information. I was told to sign and it would be corrected later. I refused and requested policy to cancel since they say it couldn't be fixed until after underwriting. I received emails and later stating they were still waiting on me to sign. I called and verified if the cancellation was processed and was told yes. I received another letter stating they were still waiting, and was told again, th3 cancellation was processed. Finally, I received a new declaration page with thr increase premium.
How many times does it take to call and who specifically do I need to speak with me because the wires are getting crossed somewhere and I need my refunded payment ASAP, it has been over 30 days."
We responded:
"Thank you, Fatima, for sharing your experience with us. I'm sorry to hear about the issues you've encountered with your policy and the confusion surrounding the cancellation process. Please reach out directly to our office so we can address this matter promptly and ensure your concerns are resolved."
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Angela Watson

June 3, 2026

5  out of  5
rating by Angela Watson
"Very good"
We responded:
"Thank you for the 5 stars, Angela Watson. We appreciate it."
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Kristy Czarnecki

May 1, 2026

5  out of  5
rating by Kristy Czarnecki
"Very easy experience! I saved the most money while keeping all my essentials the same. Would definitely recommend when shopping around!"
We responded:
"Thank you Kristy! I’m happy to hear you had a good experience! Madison enjoyed working with you! Sue Crowe State Farm "
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Tommie Boyd

April 21, 2026

5  out of  5
rating by Tommie Boyd
"My agent was Amazing Mrs.Madison Murray very knowledgeable and helpful 👏 looking forward to working with her as my agent 😀"
We responded:
"Thank you, Tommie, for your feedback! We're glad to hear that Mrs. Madison Murray was knowledgeable and helpful. We look forward to continuing to work with you. "
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S Hunger

April 15, 2026

5  out of  5
rating by S Hunger
"Always go the extra mile ❤️"
We responded:
"Thank you for your review! Sue Crowe State Farm Agent "
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Bindu Abraham

April 13, 2026

5  out of  5
rating by Bindu Abraham
"Madison has been nothing but helpful in the quoting process for us. I would recommend her to anyone in need of insurance. The process to switch to State Farm was seamless and everything I was looking for in an insurance company. Looking forward to being a long time customer with them."
We responded:
"Thank you, Bindu, for sharing your experience with Madison. It's great to hear that the quoting process was smooth and met your expectations. We're glad to have you as a valued customer and look forward to serving you for many years to come."
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Carol Jones

April 7, 2026

5  out of  5
rating by Carol Jones
"I needed car and home insurance and wanted a agent to work through the process with. Madison Murray reached out to me and got me the coverage l wanted for the best price. She was professional, helpful and very thoughtful to my needs!"
We responded:
"Thank you, Carol, for sharing your experience! We're glad Madison was able to assist you with your car and home insurance needs and provide the coverage you wanted at a great price. Your feedback is greatly appreciated."
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Denise Whitt

March 25, 2026

5  out of  5
rating by Denise Whitt
"Always courteous and helpful"
We responded:
"Thank you, Denise, for your kind words. We're glad to hear that our team is courteous and helpful. Your feedback means a lot to us. We appreciate you and your business! Sue Crowe State Farm Team"
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Veronica P

March 2, 2026

5  out of  5
rating by Veronica P
"Excellent services. They got my auto insurance policy ready within hours. Very effective and efficient. I recommend this office and their wonderful staff."
We responded:
"Thank you, Veronica, for your kind words and recommendation. We're glad to hear that our team was able to get your auto insurance policy ready so quickly. We appreciate your support! Sue Crowe State Farm Agent"
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Marlene Lamerson

February 13, 2026

5  out of  5
rating by Marlene Lamerson
"Madison at Sue Crowe - State Farm was amazing as she helped me understand the differences in the various policies and coverage as I negotiated relocating across country. My experience exceeded my expectations and I highly recommend this office. Professional, knowledgeable and courteous."
We responded:
"Thank you, Marlene, for sharing your experience with Madison at our office. We're glad she could assist you with understanding the different policies during your relocation. Your recommendation means a lot to us. "
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Adrian Swanigan

February 10, 2026

5  out of  5
rating by Adrian Swanigan
"Had a Great experience a young lady by the name of Maddison Murray helped me not only was she knowledgeable but she helped me get a great price. Very professional and well trained."
We responded:
"Thank you, Adrian, for sharing your experience with us. We're glad Maddison was able to assist you with her knowledge and professionalism. Your feedback is greatly appreciated. "
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brandt lippincott

February 4, 2026

5  out of  5
rating by brandt lippincott
"Great people, I had a problem and they worked with me and helped my problem go away!!!"
We responded:
"Thank you, Brandt, for your kind words! We're glad our team could assist you and resolve your issue. Your support means a lot to us. We appreciate you! Sue Crowe State Farm Agent"
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Mau

January 12, 2026

5  out of  5
rating by Mau
"Madison was great, she and I were on the phone and she helped me understand and narrow down my bundle home & auto and I got the deal I was looking for."
We responded:
"Thank you, Mau, for sharing your experience! It's great to hear that Madison was able to assist you over the phone and help you find the right bundle for your home and auto insurance. We appreciate your feedback and look forward to serving you again."
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Donald Liberty

December 26, 2025

5  out of  5
rating by Donald Liberty
"Great service, very polite and patient."
We responded:
"Thank you, Donald, for your kind words. We're glad to hear that our service met your expectations and that our team was polite and patient. Your feedback is greatly appreciated."
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jerome houchins

December 26, 2025

5  out of  5
rating by jerome houchins
"Sue was very detailed and acknowledged about all their services. Extremely polite and friendly. I look forward to future additions and services."
We responded:
"Thank you, Jerome, for your kind words. We're glad to hear that Sue's detailed approach and friendly demeanor made a positive impact. We look forward to assisting you with any future needs. "
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Marilyn DeWit

November 18, 2025

5  out of  5
rating by Marilyn DeWit
"We have been customers at Sue Crowe since 2008 and they have been exceedingly helpful every time we needed advice and help. It’s really good insurance!"
We responded:
"Thank you, Marilyn, for your kind words and for being a loyal customer since 2008. We're glad to hear that our team has been helpful whenever you've needed advice. Your support means a lot to us. Thank you again! Sue Crowe State Farm Agency"
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Carol Woolsey

November 14, 2025

5  out of  5
rating by Carol Woolsey
"Very helpful!"
We responded:
"Thank you, Carol, for your feedback! We're glad to hear you found our service helpful. If you have any more questions or need assistance, feel free to reach out."
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David Short

November 5, 2025

5  out of  5
rating by David Short
"Our Good Neighbors since the 1990's!!!! Great Service from all. Staff is awesome!!"
We responded:
"Thank You so much David! We appreciate you at The Sue Crowe State Farm Agency!"
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Jonathan Bryson

October 23, 2025

5  out of  5
rating by Jonathan Bryson
"Madison was very helpful and quick to answer my questions. Smooth process all the way through."
We responded:
"Jonathan! Thank you for your awesome review. Madison enjoys and works hard to meet your expectations!!! Thank you! Sue Crowe State Farm Agent "